Simplify for customers and users
The next step in Customer Relationship Management – lower support costs and increase customer satisfaction. Let’s your customer enjoy a learning experience that is accessible everywhere and always.
EdTech Studios specializes in designing and producing Interactive Manuals for the AV-market.
Customers often find it challenging to understand how to use a new product, especially if the manual provided with the product is complicated or difficult to follow. Traditional printed manuals are often insufficient and may not provide a hands-on experience or be interactive enough to engage the customer.
An interactive manual is an online manual that uses multimedia to describe and explain the product’s features and how to use them. Based on video, animations, graphics, text and knowledge quizzes, the interactive manual is:
Interactive manuals offer several benefits for both customers and product manufacturers. The interactive manual delivers a tailored experience that presents both the right kind and the right scope of content. At EdTech Studios we realized that it was time to develop a blueprint of an Interactive Manual that is applicable to most products in the AV-segment. A manual that:
Users can learn more effectively and quickly with interactive manuals, reducing frustration and increasing satisfaction. They can also access the manual from any device with an internet connection, making it more convenient.
For manufacturers, interactive manuals can reduce customer support inquiries and improve customer retention by providing a better user experience.
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At Edtech Studios we bring your ideas to life with different types of media.
Our project management model is based on PDCA – Plan, Do, Check, Act. The aim is to ensure that the project achieves the results our clients want.
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The business area Interent of things, IoT, is growing fast and Telenor IoT is one of the leaders. To make sure the sales teams in all offices has the same level of product and sales knowledge Telenor needed e-learning courses. Edtech Studios created videos with animations and interactive learning material.
Short parts from a longer e-learning production with animations, interactivity and quizzes.
A customized drag-and-drop interactive module. This is a short cut-out from the larger course.
Tietoevry needed some media to reach out with very interesting project called BeeLab. In BeeLab they have developed a hightech, connected & digitalized beehive that collects information about the bees and and also the temperature in the behive and sending it to the beekeepers mobile phone app. This makes it more easy for the beekeeper to adjust everything it time, make the bees feel better and produce more honey.
Edtech Studios made the videos, music, vocals and more.
Presentation video about BeeLab.
Longer introduction
(in Swedish)
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